Privacy Policy
Effective Date: 04/15/2025
Nova Notary Online Services (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our mobile and online notary services provided throughout Volusia County, Florida.
1. Information We Collect
When you use our services, we may collect the following types of information:
- Personal Identifiable Information (PII): Such as your full name, address, email address, phone number, and valid government-issued identification.
- Document & Transaction Details: Including the type of document being notarized, the date and time of the appointment, and relevant notarial information.
- Communication Preferences: Your consent to receive emails and/or text messages from us.
2. How We Use Your Information
We may use the information we collect for purposes including:
- Providing mobile and remote notary services
- Scheduling and confirming appointments
- Identity verification, as required under Florida law
- Maintaining notarial records as required by law
- Sending appointment reminders, service updates, or follow-ups via email or text message (if consent is given)
- Responding to inquiries and providing customer support
3. Text and Email Communications
By providing your email address and/or phone number, you may opt in to receive communications from Nova Notary Online Services, such as:
- Appointment confirmations and reminders
- Service updates or scheduling changes
- Follow-up messages or satisfaction surveys
You may opt out of these communications at any time by replying “STOP” to any SMS message or by contacting us directly.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only under the following limited circumstances:
- With your consent
- When required by Florida law or court order
- With service providers or subcontractors who assist in delivering notary services (and only to the extent necessary)
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Withdraw your consent for communication
- Request deletion of your information, subject to legal and regulatory retention requirements
7. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Nova Notary Online Services
Volusia County, Florida
Email: in**@**************ne.com
Phone: 386-414-7666